Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kwenchjuicebar.com (the “Site”).

In order to make your visits to kwenchjuicebar.com and/or any of its affiliate website(s) are as responsive as possible, we collect information when you visit us. To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information kwenchjuicebar.com and/or any of its affiliate website(s) collects online, and how we use that information.

kwenchjuicebar.com.com and/or any of its affiliate website(s) is not directed at anyone under the age of 13. Anyone under the age of 13 should not provide personal information on this website.

If you are a non U.S. user of the Properties, by using the Properties and providing us with data, you acknowledge and agree that your personal information may be processed in the country in which it was collected, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you acknowledge such transfer. 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit kwenchjuicebar.com
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

Our Rewards App may also collect additional information such as device ID and facebook login (if you choose to log in using your facebook account) as well as geolocation in order to find the nearest Kwench location for online ordering.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

By signing up for SMS exclusive offers, You agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from this store, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. STOP to cancel, HELP for help. Message and Data rates apply.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We also use the data that we collect to help diagnose problems with our platforms, determine aggregate information about usage patters to help improve them, to fulfill user requests, and to provide customized marketing in addition to retargeting ads.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also share your personal information in order to provide online ordering through Olo. You can read more about Olo’s privacy policy here: https://www.olo.com/privacy/ We also share your personal information with Punchh, who runs our Rewards Program and Rewards App. You can read about their privacy policy here: https://punchh.com/privacy_policy All 4 of these partners are very dedicated to protecting your privacy and your personal information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 4 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational.

For your convenience and enjoyment, our Web site may contain links to other sites. Kwenchjuicebar.com does not evaluate and is not responsible for the privacy practices or the content of such Web sites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices before engaging.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may operate or promote contests and giveaway through our website, social media assets, emails, and other media, which may require you to provide information in order to enter. The information collected in connection with a contest or giveaway, and the way such information is used, will vary for each particular contest or giveaway and may also deviate from the practices stated in this Privacy Policy, particularly if a contest or giveaway is sponsored by a third party and hosted on their site, social media assets, or other platforms they administer or control. Where the terms of a giveaway or contest include the collection and use of information that differ from or conflict with this Privacy Policy, the privacy practices of the particular contest or giveaway you entered will control, and will be disclosed in the rules for that promotion. Without limiting the above, your personally-identifiable information may be used by us to contact you for winner notification, prize delivery confirmation, and other marketing and promotional purposes. Your entry in the contest or sweepstakes may also result in your being added to our mailing/texting lists as well as those of our promotional partners associated with the contest or sweepstakes.

Kwenchjuicebar.com limits the number of employees that have access to the databases that contain personal data, and Kwenchjuicebar.com employees are advised of the importance of confidentiality.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kwenchjuicebar.com or by mail using the details provided below:

155 Westminster St, Providence, RI 02903, United States